Terms of Service
Effective Date: April 19, 2026
Welcome to Cynosure, operated by A3RN LLC ("A3RN," "we," "us," or "our"). The Service is available only to users who are at least 21 years of age and residents of the United States. By creating an account or using the Cynosure application ("Service"), you agree to be bound by these Terms of Service ("Terms"). Your electronic acceptance of these Terms constitutes a legally binding agreement, equivalent to a handwritten signature. If you do not agree to these Terms, do not use the Service.
1. Account Creation
The Service is available only to individuals who are at least 21 years of age and residents of the United States. By creating an account, you represent and warrant that you are at least 21 years old and a U.S. resident. The Service is not intended for minors. If we learn that a user under 21 has created an account, we may terminate that account without notice or liability.
To create an account, you must use a valid email address. You may only create and maintain one account. Creating multiple accounts is prohibited and may result in termination of all associated accounts without notice.
You represent and warrant that all information you provide during account creation and use of the Service is accurate, current, and complete. Providing false, misleading, or fraudulent information — including misrepresenting your age, identity, or residency — constitutes a material breach of these Terms and may void your rights under this agreement, including any right to a refund or damages.
You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
2. End-to-End Encryption & Recovery Phrase
Cynosure uses mandatory end-to-end encryption to protect your content. During account setup, you will receive a recovery phrase. This phrase is the only way to recover your encrypted data.
Important: Cynosure cannot access, decrypt, or recover your encrypted data. If you lose your recovery phrase, your encrypted data will be permanently unrecoverable. You are solely responsible for securely storing your recovery phrase. A3RN has no obligation to provide account recovery assistance, data recovery services, or technical support beyond the self-service features available in the app.
3. Subscription & Billing
Cynosure offers the following subscription tiers:
Free Trial: A3RN may offer a free trial period to new accounts at its discretion. Trial duration, features, and availability may vary and are subject to change without notice. Any free trial is provided "as is" without any warranties, service-level commitments, or support guarantees. A3RN may modify, limit, or terminate free trials at any time without notice or liability.
Basic Plan: Current subscription pricing is displayed at the time of purchase in the Apple App Store, Google Play, or on our website.
Enterprise Plan: Available for organizations with 100 or more users through offline billing. Pricing per the applicable order form. Contact us for details.
After your trial expires, your account enters read-only mode. You can still view your data and mark tasks as complete, but you cannot create or edit tasks, goals, or visions until you subscribe.
Automatic Renewal: Subscriptions auto-renew at the end of each billing period at the then-current rate until cancelled. How renewal and cancellation work depends on where you purchased the subscription:
- Apple App Store (iOS): Payment is charged to your Apple ID at confirmation of purchase. Your subscription renews within 24 hours of the end of the current period unless auto-renew is turned off at least 24 hours before that date. You can manage the subscription and turn off auto-renew in your App Store Account Settings.
- Google Play (Android): Payment is charged to your Google account and the subscription renews per Google Play's terms. You can cancel or manage the subscription in the Subscriptions section of Google Play before the renewal date.
- Web (a3rn.com): Payment is charged by Paddle (see Section 4) to the payment method on file. You can cancel via your account settings before the renewal date. We will provide notice of any price increases at least 30 days before they take effect for existing web subscribers.
Refund Policy: Refund paths differ by purchase channel:
- Apple App Store: Refunds are governed by Apple and must be requested through Apple.
- Google Play: Refunds are governed by Google and must be requested through Google Play.
- Web (Paddle): Refunds are handled by Paddle in accordance with Paddle's buyer terms. Absent a refund, you may cancel at any time and retain access through the end of the paid period.
- Enterprise offline billing: Per the applicable order form.
4. Payment Processing
Payments for Apple App Store purchases are processed by Apple, and payments for Google Play purchases are processed by Google. A3RN does not receive, process, or store payment card details for those purchases.
Payments for web subscriptions (purchased at a3rn.com) are processed by Paddle.com Market Ltd. ("Paddle"). Paddle acts as the Merchant of Record for these purchases, meaning Paddle is the seller of record and is responsible for handling payment, applicable taxes, refunds, and chargebacks. Your purchase is also subject to Paddle's buyer terms, and your receipt will identify Paddle as the merchant. A3RN does not store payment card details; Paddle holds them under its PCI DSS compliance program.
Enterprise plans billed offline are invoiced directly by A3RN under the applicable order.
5. AI-Powered Features
Subscribers may opt in to AI-powered features including goal validation, activity suggestions, and SMART criteria analysis. These features are powered by third-party AI providers.
When you use AI features, the text of the specific item being analyzed (e.g., an activity or goal description) is sent to the AI provider. We minimize the personal data included in AI requests. You may manage AI feature preferences in your settings.
AI-generated suggestions, analyses, and recommendations are provided for informational purposes only and do not constitute professional, financial, medical, legal, or career advice. You should not rely on AI outputs as a substitute for professional judgment. A3RN makes no guarantees regarding the accuracy, completeness, or suitability of any AI-generated content.
6. Third-Party Services & Integrations
The Service may integrate with or rely on third-party services, including but not limited to payment processors, AI providers (Anthropic, OpenAI), and cloud infrastructure providers. A3RN expressly disclaims all representations, warranties, and liability relating to any third-party services. Your use of third-party services is governed by their respective terms and privacy policies. A3RN is not responsible for any data loss, service interruptions, or damages arising from third-party service failures, changes, or discontinuation.
A3RN does not endorse, guarantee, or assume responsibility for any third-party service, even if the Service provides a direct integration. You assume all risk associated with your use of third-party services in connection with the Service.
7. Acceptable Use
The Service is licensed for personal, non-commercial use only. You may not use the Service for any business, commercial, professional, or organizational purpose.
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to the Service or its systems
- Interfere with or disrupt the integrity or performance of the Service
- Reverse engineer, decompile, or disassemble any part of the Service
- Use the Service to transmit malware or harmful content
- Circumvent rate limits or abuse API endpoints
- Use the Service for competitive analysis, benchmarking, or to build a competing product or service
- Access the Service for the purpose of monitoring its availability, performance, or functionality for competitive purposes
- Share, resell, sublicense, or provide access to your account or the Service to any third party
- Use the Service in a manner that consumes excessive server resources or degrades the experience for other users
Fair Use: A3RN reserves the right to impose reasonable usage limits on the Service. If your usage significantly exceeds normal patterns, we may throttle, suspend, or terminate your account without liability. We are not obligated to provide advance notice of usage limits or to maintain any particular level of capacity for your account.
8. Copyright Infringement (DMCA)
A3RN respects the intellectual property rights of others and expects users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), we will respond to notices of alleged copyright infringement that comply with the DMCA and are properly submitted to our designated agent.
If you believe that content available through the Service infringes your copyright, please submit a written notification containing the following:
- A physical or electronic signature of a person authorized to act on behalf of the copyright owner
- Identification of the copyrighted work claimed to have been infringed
- Identification of the material that is claimed to be infringing, with sufficient detail for us to locate it
- Your contact information (address, telephone number, and email)
- A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law
- A statement, under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner
Send DMCA notices to: with the subject line "DMCA NOTICE."
Repeat Infringers: A3RN will terminate the accounts of users who are determined to be repeat infringers in appropriate circumstances.
9. Data Portability & Export
Cynosure provides a data export feature that allows you to download your data in JSON format through the app settings. Exported data is decrypted on your device before download.
Shared Teams: Content you contribute to a shared team owned by another user belongs to that team and its owner. Your data export includes only data from your personal workspace and shared teams that you own. Content you contributed to teams owned by other users is not included in your export, as it is the property of the team owner.
This feature is provided as part of the Service and may be modified or discontinued at any time in accordance with these Terms.
10. Account Termination
You may delete your account at any time. Upon deletion, all data in your personal workspace and shared teams you own is permanently deleted from our servers. Content you contributed to shared teams owned by other users is retained by the team owner with your author reference removed.
We may suspend or terminate your account if you violate these Terms or engage in activity that threatens the security or integrity of the Service.
Account Inactivity: We reserve the right to suspend or terminate accounts that have been inactive (no login) for an extended period. We may notify you at the email address on file before termination, but are not obligated to do so. After termination, all data associated with the inactive account will be permanently deleted.
Automated Enforcement: Account suspensions, terminations, and security enforcement actions (including fraud detection and abuse prevention) may be carried out by automated systems without human review. A3RN has no obligation to provide human review of automated decisions, and you waive any right to challenge the method by which such decisions are made.
11. Service Modifications & Discontinuation
A3RN reserves the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice, and without liability to you. A3RN is not obligated to notify you of changes or to maintain or support the Service indefinitely.
In the event of a permanent discontinuation, A3RN may provide advance notice to allow you to export your data, but is not obligated to do so.
Beta & Preview Features: A3RN may offer beta, preview, early access, or experimental features ("Beta Features"). Beta Features are provided "as is" without any warranty of any kind and may contain bugs that could cause system failures or data loss. A3RN has no liability or responsibility for any losses arising from your use of Beta Features. Beta Features may be discontinued at any time without notice and without entitling you to any compensation.
12. Limitation of Liability
To the maximum extent permitted by law, A3RN shall not be liable for:
- Loss of data resulting from a lost or forgotten recovery phrase
- Service interruptions or downtime
- Actions or outputs of third-party AI providers
- Unauthorized access to your account due to your failure to secure your credentials
- Security breaches, unauthorized access to, or theft of data stored on our servers, whether encrypted or unencrypted
- Data loss, corruption, or destruction caused by software bugs, system failures, updates, or maintenance
- Changes to, removal of, or unavailability of any feature or functionality
You acknowledge that while Cynosure employs end-to-end encryption and industry-standard security measures, no system is completely secure. In the event of a security breach, A3RN's notification obligations are limited to those imposed by applicable law. A3RN shall not be liable for damages resulting from such a breach.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. A3RN does not warrant that the Service will be uninterrupted, error-free, or that any data stored will be preserved without loss or corruption.
Your subscription grants access to the Service as it exists at the time of use. No subscription fee guarantees the availability of any specific feature, functionality, or level of performance. Features may be added, modified, or removed at any time without prior notice and without entitling you to a refund.
Cynosure is a personal productivity tool only. It does not provide financial, legal, medical, or professional advice of any kind. You should not make financial or business decisions based solely on information presented in the Service. A3RN is not responsible for any financial losses, missed opportunities, or adverse outcomes resulting from your use of the Service or reliance on its features.
No Regulated Industry Use: The Service is not designed, intended, or authorized for use in connection with any regulated industry or high-stakes activity, including but not limited to healthcare, medical treatment planning, legal case management, financial portfolio management, tax preparation, insurance, real estate transactions, or any activity subject to professional licensing requirements. If you use the Service for any such purpose, you do so entirely at your own risk, and A3RN expressly disclaims all liability for any losses, damages, penalties, or regulatory consequences arising from such use.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, A3RN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITIES, LOSS OF GOODWILL, FINANCIAL LOSSES, EMOTIONAL DISTRESS, OR COST OF SUBSTITUTE SERVICES, REGARDLESS OF WHETHER A3RN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
In no event shall A3RN's total aggregate liability to you for all claims arising out of or related to the Service exceed the total amount you have paid to A3RN in the twelve (12) months immediately preceding the event giving rise to the claim.
YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISSATISFACTION WITH OR DAMAGE ARISING FROM THE SERVICE IS TO STOP USING THE SERVICE AND, IF APPLICABLE, REQUEST CANCELLATION OF YOUR SUBSCRIPTION. YOU AGREE THAT NO OTHER REMEDY (INCLUDING BUT NOT LIMITED TO INJUNCTIVE RELIEF OR SPECIFIC PERFORMANCE) SHALL BE AVAILABLE TO YOU.
A3RN has no obligation to maintain, backup, or preserve your data beyond what is described in these Terms. While we employ reasonable measures to protect data stored on our servers, we do not guarantee the integrity, availability, or recoverability of any user data. A3RN does not review or verify user data for accuracy and assumes no responsibility for its contents.
You voluntarily assume all risk associated with your use of the Service. You acknowledge that data loss may occur due to software errors, hardware failures, encryption key loss, or other unforeseen circumstances. You are solely responsible for maintaining your own backups of any critical information.
13. Indemnification
You agree to indemnify, defend, and hold harmless A3RN LLC, its members, managers, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
14. Dispute Resolution & Arbitration
Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding individual arbitration, rather than in court, except that either party may seek injunctive or equitable relief in court for intellectual property disputes.
Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against A3RN.
If you wish to initiate arbitration, you must first send a written notice describing the dispute to our contact email. Both parties agree to attempt to resolve the dispute informally for at least 30 days before initiating arbitration.
Jury Trial Waiver: TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND A3RN EACH WAIVE THE RIGHT TO A JURY TRIAL FOR ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.
Opt-Out: You may opt out of the arbitration and class action waiver provisions by sending written notice to within 30 days of first accepting these Terms. Your notice must include your name, email address, and a clear statement that you wish to opt out. If you opt out, all other provisions of these Terms remain in effect.
15. Intellectual Property & Trademarks
You retain full ownership of all content you create in your personal workspace and shared teams that you own. Content you contribute to a shared team owned by another user becomes the property of that team and its owner upon creation. A3RN claims no intellectual property rights over any user data.
The Cynosure name, logo, TimeScore™, and all related branding, product names, features, methodologies, scoring systems, software, and documentation are the exclusive property of A3RN LLC and are protected by trademark, copyright, and other intellectual property laws.
TimeScore™ is a trademark of A3RN LLC. The TimeScore name, concept, scoring methodology, and visual presentation may not be copied, imitated, or used without prior written permission. This includes the use of "TimeScore" or any confusingly similar name in connection with any product, service, application, or publication.
You may not:
- Copy, modify, distribute, or reverse engineer any part of the Service
- Use the Cynosure or TimeScore™ names, logos, or branding in any manner that suggests endorsement or affiliation without written consent
- Reproduce, replicate, or create derivative works based on the TimeScore methodology, algorithms, or scoring system
- Use any of A3RN's trademarks as part of a domain name, product name, or social media handle
Feedback: If you provide A3RN with any feedback, suggestions, ideas, or recommendations regarding the Service ("Feedback"), you grant A3RN an unlimited, irrevocable, perpetual, sublicensable, transferable, royalty-free license to use, modify, and incorporate such Feedback for any purpose without any obligation or compensation to you.
Aggregated Data: A3RN may collect and use anonymized, aggregated, and de-identified data derived from your use of the Service for analytics, product improvement, and business purposes. Such data does not identify you personally and is not subject to the restrictions on user data in these Terms or our Privacy Policy.
16. Force Majeure
A3RN shall not be liable for any failure or delay in performing its obligations where such failure or delay results from causes beyond its reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure outages, cyberattacks, pandemic, or third-party service failures.
17. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will notify you through the app. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
18. Governing Law
These Terms and any disputes arising out of or related to the Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. For any disputes not subject to arbitration under Section 14, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms.
19. Severability & Entire Agreement
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be reformed to the minimum extent necessary to make it enforceable while preserving the parties' original intent. If reformation is not possible, the provision shall be severed and the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy and any additional terms or policies published by us on or through the Service, constitute the entire agreement between you and A3RN regarding your use of the Service and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written. No amendment or modification of these Terms will be binding unless in writing and signed by an authorized representative of A3RN LLC, except as provided in Section 17 (Changes to These Terms).
The section headings in these Terms are for convenience only and have no legal or contractual effect. They do not limit or affect the interpretation of any provision.
In the event these Terms are translated into other languages and there is a discrepancy between the English text and the translated text, the English text shall control.
20. Claims Time Limitation
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Service or these Terms must be filed within ONE (1) YEAR after such claim or cause of action arose, or be forever barred. For billing disputes, you must notify A3RN within sixty (60) days of the charge appearing on your billing statement. Failure to raise a billing dispute within this period constitutes a waiver of any claim related to that charge.
21. Electronic Communications Consent
By creating an account, you consent to receive electronic communications from A3RN, including emails, in-app notifications, push notifications, and messages through the Service. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You may withdraw your consent to receive promotional communications at any time, but you cannot opt out of transactional or service-related communications (such as billing confirmations, security alerts, and legal notices) while your account remains active.
22. Assignment
You may not assign, transfer, delegate, or sublicense these Terms or any of your rights or obligations hereunder, whether by operation of law, merger, change of control, or otherwise, without A3RN's prior written consent. Any attempted assignment in violation of this section is void. A3RN LLC may freely assign or transfer these Terms and its rights and obligations hereunder, in whole or in part, without restriction and without notice to you, including in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law.
23. Notice Requirements
All legal notices to A3RN must be sent in writing to with the subject line "LEGAL NOTICE" and will be deemed received one (1) business day after sending. Notices to you will be sent to the email address associated with your account and are deemed delivered when sent, whether or not you actually receive or read the email. It is your responsibility to keep your email address current. A3RN may also provide notice through in-app messages, banners, or push notifications, which are deemed received when displayed.
24. Waiver
Our failure to enforce any right or provision of these Terms will not constitute a waiver of that or any other right or provision. No waiver of any term of these Terms will be deemed a further or continuing waiver of such term or any other term. Any waiver must be in writing and signed by an authorized representative of A3RN LLC to be effective.
25. Relationship of Parties
You and A3RN are independent contractors. These Terms do not create any partnership, joint venture, agency, franchise, employment, or fiduciary relationship between you and A3RN. You have no authority to bind A3RN LLC or make any commitments on A3RN's behalf.
26. Third-Party Beneficiaries
Except as expressly stated in this section, these Terms do not confer any rights or remedies upon any person other than you and A3RN. No third party shall be deemed a beneficiary of these Terms.
You agree to comply with any applicable third-party terms when using the Service, including the Apple App Store Terms of Service and Google Play Terms of Service. See Section 29 for additional terms applicable to Apple App Store users.
27. Export Compliance
The Service is intended for use within the United States and is subject to U.S. export control and sanctions laws. You agree not to access or use the Service from outside the United States or in violation of any applicable U.S. export control or sanctions laws. A3RN assumes no liability if government action restricts or prevents access to the Service.
28. Survival
The following sections shall survive any termination or expiration of these Terms or your account: Third-Party Services (Section 6), Copyright Infringement (Section 8), Limitation of Liability (Section 12), Indemnification (Section 13), Dispute Resolution & Arbitration (Section 14), Intellectual Property (Section 15), Force Majeure (Section 16), Governing Law (Section 18), Severability & Entire Agreement (Section 19), Claims Time Limitation (Section 20), Assignment (Section 22), Waiver (Section 24), Relationship of Parties (Section 25), Third-Party Beneficiaries (Section 26), Export Compliance (Section 27), and this Survival clause. Your obligations under these sections continue even after you stop using the Service or delete your account.
29. Notice Regarding Apple
This section applies only if you access or download the Service through the Apple App Store. You acknowledge that these Terms are between you and A3RN LLC only, and not with Apple Inc. ("Apple"). Apple is not responsible for the Service or its content. Apple has no obligation to furnish any maintenance or support services with respect to the Service. In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple and Apple will refund the applicable purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the Service.
Apple is not responsible for addressing any claims by you or a third party relating to the Service, including product liability claims, any claim that the Service fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement, or discharge of any third-party claim that the Service infringes that third party's intellectual property rights.
You represent and warrant that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
You acknowledge and agree that Apple and its subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
30. Notice to California Residents
Under California Civil Code Section 1789.3, California users of the Service are entitled to the following consumer rights notice: If you have a question or complaint regarding the Service, please contact us at . California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210.
31. Contact Us
If you have questions about these Terms, please contact us through the Contact form in the app settings or email us at .
© 2026 A3RN LLC. All rights reserved.